The internet and getting your company and brand out there is an ongoing process that needs to be touched daily. Search engine optimization, referred to as (SEO) is important to get your website ranked, but SEO is not enough anymore with all the social media sites popping up with ever growing popularity. Social media management is a full time job though. Facebook for example has implemented algorithms to determine hoe engaging your posts are, and has a determination equation to whom they are going to be displayed too. Part of the algorithm is how long it takes to respond to a customer message. Another is how engaging is your posts? Are people actually clicking, liking sharing and commenting on your business Facebook posts, or are you producing spam-like advertising posts that people most likely are muting?
Are you posting enough, too much? How do you get page likes? Do you have a professional business video? How do you run your business, have to watch, engage, and respond to customer messages, comments and most importantly – customer reviews? All of these questions are very valid. We are just talking about Facebook about, because that is what is –right now, the most popular, but that also could change. There is also twitter, Google Plus, Reddit, Youtube and a plethora of others. What Visibly Online does for you is take this chore off your plate. We manage your social media, your customer reviews– responding to both good and bad reviews in a professional manner. We study the social media marketplace for trends. We keep up with what is needed to keep your social media pages robust.
We manage your social media pages as you, your business; your customers and potential customers have that “personal feel” interaction with your business without you having to do it. Visibly Online! studies your business, and is able to handle most questions asked. In the event we don’t know the answer, we simply respond letting the customer know that “We are the company managing this social media page when the owner/business is unavailable, but will have an answer shortly.” We then reach out to you to either contact the customer directly, or provide us with the details to answer the inquiry.
Social media marketing is so important right now. Many times Youtube videos, Google Plus posts, and other blogs will show up on the first page of Google before your actual website does. The beauty of this is that all social media pages have a direct link to your website, getting you more traffic!
Visibly Online! manages your social media so you can manage your business!
Smart companies have a social media management process in place.